FAQ's

Have you been searching for answers to your questions?

Have you been searching for answers to your questions that concern pool cues? Here are some examples of frequently asked questions about our pool cues, so please take a look below at our examples of FAQ's.

Frequently Asked Questions

What is the importance of a personal pool cue?
The cue you use is of vital importance to your game. It is the tool you use to play and to maximize your gam

What if I need to know more about a product before ordering it?

You can email us with any questions by going to our Contact Us page. We strive to answer all questions as quickly as possible.

When will my order be shipped?

Orders will be shipped by UPS Ground or Fed Ex unless we are requested to ship by some other means (any additional costs will be charged to the buyer). We strive to ship our orders within 72 hours from when the order was received. All orders will ship within 7 business days or the customer will be notified. Next Day and Second Day Air are available at an additional cost.

I do not see my question on this page. What do I do now?

If you have questions that are not answered on this page please feel free to Contact Us. We will get back to you as quickly as possible and thank you for visiting Topbilliardcues.com

e potential. You must have a cue that you are both comfortable and effective with. There are many ways in which to obtain the perfect cue, one is to trial and error with cheap versions and find one that suits you and the other is to have one custom made to suit your needs and wants. However this is very expensive and if you are not an exceptional player you will not feel the benefits as a top player would.

Does good maintenance affect your cue?

Regular maintenance will protect the investment you've made in your quality cue. Not only will it extend the life of the cue and enhance its beauty, but it will improve your stroke. Nothing glides like a clean cue. You'll find the small investment in time and maintenance products pays off handsomely

What is preferable, heavy or light cue?

If you prefer the cue to weigh down on your back hand then you should look for a heavier cue which will probably be more expensive. The lighter cues which you will be used to playing with if you use the borrowed cues the club provides then you should buy a lighter cue. However getting used to a more heavy cue will allow you to get more cue power and you should look to getting a balance between heavy and light. But stick to what suits you best.

How to take care of your cue tip and ferrule?

The cue tip is the hammer behind every shot. It affects touch, backspin, accuracy, precision, and consistent smoothness of stroke. It is truly the "nerve center" of your cue. When not in use, it should never be left unprotected. The slightest ding can destroy its effectiveness. Whether left in a case or placed on a rack, a cue tip should always be covered and protected. This will not only keep your tip in championship condition, it will keep your case-- and your cue-- free of unwanted chalk dust.
Dirt, grime and chalk regularly accumulate on the ferrule. Left untreated, this buildup can be spread downward, embedding like tar on your cue. To prevent this sticky buildup from depositing on your cue, the ferrule should be cleaned regularly. Your shaft will stay cleaner, your stroke will be smoother, and the beauty of your cue will be preserved.

What is the purpose of wrap on your pool cue?

Wrap covers the grip area of most pool cues. The finer wraps are made from Irish linen, leather or cork. Its purpose is to provide a sure grip, long life and absorb moisture from the hand. Wraps also complement the color scheme that is predominant throughout the cue.

How to clean your pool cue shaft?

The shaft of your billiard cue may develop a sticky buildup over time. Always handle your cue with clean hands. After play, wipe down your cue with a soft cotton cloth. If necessary, a damp cloth may be used, but be sure to dry the shaft immediately and completely. Smoothers and burnishers are the most effective method of cue care. Wrap the smoother around the shaft. Stroke the shaft gently, being careful not to apply too much pressure or produce heat through friction. The process is complete when the desired smoothness is achieved. All smoothing must be followed with burnishing. Wrap the burnishing leather around the smoothed shaft. Using a rapid motion and applying moderate pressure, stroke the shaft. The leather will warm slightly from the heat of your hand and friction. Burnishing is then followed with a final smoothing. Use a soft cotton cloth or a polishing glove to give the shaft a final polish.

Where to store your precious pool cue?

Whether your cue consists of one or two pieces, it's almost certainly made of wood. If not handled properly, wood will warp. Never leave a cue unsupported, such as leaning against a wall, for an extended period of time. Always store your cue in a wall rack or in a cue case when not in play. Protect your cue from environmental conditions such as direct sunlight, extreme temperatures, and humidity

How much will shipping/postage be for my order?

Free shipping on all orders over $100.00 that are shipped at one time and within the continental us to each. All orders totaling $99.00 or below will be charged $10.00 per shipment. Any orders under $25.00 will be charged a handling fee. Any sale or clearance items do not qualify for free shipping. All Post Office Box addresses will be charged additional $5.00 for handling.

Do you ship outside of the USA? International/Worldwide?

All shipments to Alaska, Hawaii and Puerto Rico will be shipped via the U.S. Postal Service and will be charged an additional $10.00 per cue for insured shipping. USPS Priority shipping is an additional $15.00 and must be requested.

International orders will be sent via the U.S. Postal Service because of their lower shipping rates, and will be shipped/charged for Global Express Shipping which includes insurance and a tracking number There will be a handling charge of $5.00 added to each package. All Import Fees and Duty Taxes are the responsibility of the receiver.

What type of payments do you accept?

At this time, we accept paypal, checks, and money orders. To expedite your order, we recommend paypal. All orders paid by check or electronic check will be held for 10 days before they are shipped. In the near future, we will, also, be accepting Mastercard and Visa credit cards.

Search by Keyword

Frequently Asked Questions